Privacy Statement Make it in Tilburg

Your privacy is obviously important to us. You may hear this more often, but we sincerely mean it. We appreciate your trust in the services of That is why we are 100% committed to protecting and storing all the personal information you entrust to us with great care.

In this document we describe how we use and process your personal data. We hope that the information is clearly written so that you understand what we mean and do not have any questions after reading it. You can also read how to contact us if you have any questions about your personal information. We are happy to answer your questions. Please also read our separate Cookie Statement in which we tell you how uses cookies and other similar technologies.

If you have used us before, you know that offers online services through its own website, but also through other online platforms such as partner websites and social media.

Why are we telling you this? Well, all of the information below applies not only to one platform, but to all of them. So, different platforms, one privacy statement.

This Privacy Statement applies to all forms of information we collect through these platforms or related resources (for example, when you post a message on our platform).

We may amend the Privacy Statement from time to time. If your privacy is important to you, please visit this page regularly. Then you are fully informed and know exactly where you stand.

And just to be on the safe side: if you do not agree with this Privacy Statement, you should no longer use our services. If you agree with our Privacy Statement, you will be kept fully informed of all information linked to entrepreneurship and being an entrepreneur in Tilburg.  Have fun!


What information does collect?

Personal information you provide to us. collects and uses information you provide to us. If you contact the team by e-mail or otherwise contact us (for example through social media or by posting messages on our site) we will also collect information from you there.

In other cases you can also provide us with information. If you surf on your mobile device, you can give permission to show your current location or give access to your contact information so that we can provide you with the best possible service.

Personal information about others that you provide to us.

You may mention or tag someone (other than yourself) in messages, posts or photos.

In many cases, you can use to share information with others. We must point out that it is your own responsibility that the people you provide personal information to are aware of and accept how uses their information (as described in this privacy statement).

Personal information we collect automatically.

We automatically collect certain information from you when you visit our platforms. Your IP address, the date and time you accessed our services, the hardware, software or Internet browser you use, and information about your computer's operating system, such as versions of the application and your language settings, are all part of this. We may also collect information about your click behaviour and which pages are displayed to you.

If you use a mobile device, we may store information about your device, device specific settings and features, location, application crashes and other system activities. When you post a message, our system records which device and website or app you used to access's website.

Newsletters, information about our (new) programmes, services and promotion

We offer newsletters via Mailchimp to inform interested parties about You can sign up for this via the website. Your e-mail address will be added to the list of subscribers. Every newsletter contains a link to unsubscribe. The newsletter's subscriber base will not be provided to third parties. We pass on your personal details to Mailchimp. Mailchimp is based in the United States. Mailchimp is certified for the EU-US Privacy Shield under which data can be safely exchanged with it. 

Personal information we obtain from other sources.

We receive data not only from you, but also from other sources. These include partners such as affiliate partners and independent third parties. Any information we receive from them may be combined with information provided by you. The access to and actions of are not only available through, but are also integrated into the systems of online affiliate partners. If you make use of this, you will pass on your data to our partner, who will forward your data to us. We also integrate third party services to make services and payments between you and third parties easier.

Storage period

By law, your personal data may only be kept for a limited period of time. We keep the data for the time that you use the platform Once your account has been unused for more than half a year, we will assume that you no longer wish to participate, and we will delete your data from our system. Before this happens you will receive an email from us announcing this. You can of course choose to make your account active again.

Why does collect and use your personal information?

We use stored information about you for various purposes. Your personal information can be used in the following ways:

  • Contact with you: we may also have contact with each other at other times, including by e-mail or by (chat) message. The method depends on the contact details you have previously shared with us. We process the communication you have with us.
    There may be a number of reasons for this, including:
    • Respond to and deal with requests you've made.
    • We may also send you other messages related to your visit to the platform, such as how to contact, and other information that we think may be useful to you.
  • Promote safe and reliable service: In order to create a reliable environment for you and partners, we may use your personal information to detect and prevent fraud and other illegal or unwanted activities as well as to assess risks and for security purposes, including authentication of users.
  • Improving our services: we also use personal data for statistical purposes. This is an important part of our way of working to improve services and user experiences, but it can also be used for testing purposes, problem solving and to improve the efficiency and quality of our services. The main goal is to optimize and adapt our online platform to your needs and to make our platform smart and user friendly.
  • Chat conversations and email traffic with the team can be monitored live or stored for quality control and training purposes. After a certain period of time, they will automatically be deleted unless has a legitimate interest in maintaining such communications for a longer period of time (as long as reasonably necessary), including for the investigation of fraud cases. All stored calls will be handled in accordance with this Privacy Statement.
  • Legal purposes: Finally, in some cases, we may use your information to resolve and process legal disputes, to investigate and comply with regulations, or to enforce's Terms of Use as reasonably expected.

In order to process your data as described above, we base ourselves on the following legal basis.

We process your data on the basis of your own consent. We will let you know in advance what data we want to have and for what purpose. By submitting your details, you agree that we can do this.

Of course you can always revoke your consent by sending an e-mail to We will then immediately stop using your data and remove it from our system.

How does share your data with third parties?

In certain circumstances we share your information with third parties, namely:

  1. To support the services of, your data may be shared with affiliated platforms at These include and In addition to business activities in Tilburg, entrepreneurship and careers, these platforms provide information about what to do in Tilburg, such as an overview of catering establishments, cultural initiatives and sports events. But it also provides information about study and student-related information. If you would like to know more about these platforms, please send a message to, we will be happy to tell you more about them.
  2. Third party services: we may use third party services to process your data on our behalf. Think, for example, of the Municipality of Tilburg, which organises an entrepreneurial event that you would like to attend. The municipality of Tilburg can run the registration procedure via This means that you will be provided with information about this event. Services of third parties have a duty of confidentiality and it is not allowed to use your data for other purposes. This means in this case that the municipality of Tilburg is not allowed to provide you with information that is not related to the event for which you wrote yourself.
  3. Authorities: we transfer personal data to law enforcement to the extent required by law or strictly necessary to prevent, detect and prosecute criminal offences and fraud. We may also disclose personal information to authorities to protect our rights and property, or the rights and property of our business partners.
  4. Partners: we work together with partners inside and outside Tilburg. Some of these partners distribute or advertise our services.

How does use mobile devices?

We offer a version of our website that is optimized for mobile and tablet browsing. This mobile website processes the personal data you give us in the same way as our website, and you can also use location services to find accommodation nearby. With your permission, we may send you push notifications with information that suits you. You can give us access to your location or contact details to provide the services you have requested. If you upload a photo from your mobile device, your photo can also provide information about your location. Please read the instructions on your mobile device to find out how to change the settings and change the sharing of such data or the receipt of push notifications. can use cross-device tracking to optimize our services and marketing activities. This can be done with or without the use of cookies. For more information about cookies and other similar technologies, please read the Cookie Statement. Cross-device tracking allows to track how different devices are used. As part of cross-device tracking, may link information collected from a particular browser or mobile device to another computer or device that is linked to the computer or device from which the information was collected.

Personalized ads displayed to you on other websites or in apps may be offered based on your activity on linked computers and devices. By choosing not to participate in the Network Advertising Initiative (NAI) program, you may also terminate your participation in cross-device tracking for marketing purposes. Please note that logging out of your user profile does not mean that you will no longer receive personalized ads.

How does use social media? uses social media in various ways. We use it mainly to inform and partly to facilitate the use of our services, but also to promote related services and items from our partners and to advertise, improve and facilitate our own services. is not responsible for what the social media platforms do with the data you share with them. We refer you to the privacy statement of the relevant social media platform.

What security procedures does use to safeguard your personal data?

In accordance with European data protection legislation, we have solid procedures in place to prevent unauthorized access to, and misuse of, personal data.

We use appropriate systems and procedures to protect the personal information you provide us with. We also use security procedures and technical and physical limitations to access the personal information on the servers. Only authorized personnel have access to personal information when it is necessary for their work.

How does handle the personal data of young people?

The services offered by are also intended for young people under the age of 18, think of young entrepreneurs who start a business in addition to their studies. will therefore only offer content, information and services that fit within this target group. 

How can you manage the personal information you have given

You always have the right to view the personal information we hold about you. You can request an overview of your personal information by sending an email to the email address below. Put "Request personal information" in the subject field of your email and we'll help you as soon as possible.

You may also contact us if you believe that the personal information we hold about you is incorrect, if you believe that we no longer have the right to use your personal information or if you have any other questions about this Privacy Statement or the way your personal information is used. Please send us an e-mail using the contact details below. We will process your request in accordance with the General Data Protection Ordinance. You can delete your user profile at any time by logging into your profile via the website and then deleting your profile.

Do you disagree with the course of events at and you can't figure it out with our team? Of course you can always contact and/or complain to the Personal Data Authority.

Who is responsible for the processing of personal data on the website of

The processing of personal data on the website is done by the team of Make it in Tilburg which is part of the Tilburg Marketing Foundation and has its office at Tivolistraat 6, 5017 HP, Tilburg. If you have any comments or suggestions about this privacy statement, please send an e-mail to We will answer you as soon as possible. We will be happy to assist you, especially when it comes to your privacy.